Политика возврата средств

Your Right to Cancel

For UK and EU consumers, information regarding your statutory 14-day right to cancel and model withdrawal form can be found below.

To exercise your right to cancel or withdraw from your purchase, please contact us at sales@prepandcoat.com or complete our EU Withdrawal Form:
https://prepandcoat.com/pages/eu-withdrawal-form

Once you have notified us of your decision to cancel, you have a further 14 days to return the goods to us.

Refunds will be processed within 14 days of receiving the returned goods or proof of return.

In addition to your statutory rights, we offer a 30-day returns policy for unused items returned in their original packaging.

This policy does not affect your statutory rights in relation to faulty, damaged, or incorrectly supplied goods.